Account Manager – Western Region (based in Calgary) (4958)

Job Posting

Account Manager – Western Region (based in Calgary)
Organization:  GreenShield Canada
Province:  Alberta
Location:  Calgary
 
 
Description:

ACCOUNT MANAGER

LOCATION: CALGARY, ALBERTA


GSC is not your traditional benefits provider. We’re different, and that’s a good thing.
As Canada’s only national not-for-profit health and dental benefits specialist, our reason for being is to create innovative solutions that improve access to better health. Committed to providing effective cost containment strategies, advanced technology, and exceptional customer service, we manage and administer benefit plan programs plan members nation-wide.
We are seeking an individual to serve as an Account Manager in our Western Sales and Service Team. This position will report to the Director, Sales & Service, Western Region.


OVERVIEW OF RESPONSIBILITIES:
• Manage an assigned block of business, including:
o Negotiation of renewals
o Presentation of the annual report cards to clients
o Selling and implementation of plan amendments
• Develop relationships with senior HR and/or Financial contacts of major clients and their advisors:
o Identify key client issues
o Develop strategy to resolved and deliver client-focused solutions
o Engage GSC Team in delivery of solutions
• Maintain and improve margins on the assigned block of business.
• Develop close working relationships with Senior Account Executive and Service Team to ensure alignment of personal and team objectives.

Requirements:

COMPETENCIES AND QUALIFICATIONS:


• Minimum of five years experience as an Account Manager with clients and/or advisors in the health benefits or a related sector.
• Post secondary degree or diploma in Business, Commerce or a related discipline.
• GBA designation is preferred.
• Knowledge and experience with health and dental underwriting.
• Proven success in growing and maintaining a block of business, commerce or a related discipline.
• Extensive Sales, Marketing and Customer Service knowledge.
• Excellent presentation and communication skills.
• Demonstrated leadership and team building abilities.
• Outstanding interpersonal skills.
• Superior organizational and time management skills. Flexibility, adaptability, and the ability to prioritize tasks and set objectives.
• Very good analytical, problem solving skills and solution based selling skills.
• Results oriented, internally motivated and exhibits determination and initiative to meet objectives.
• Strong computer skills including Microsoft Office software applications.
• Ability to travel.

GSC is committed to providing accommodations for applicants with disabilities. If you require an accommodation please contact requestforaccommodation@greenshield.ca and we will work with you to meet your needs.