Pension Specialist (4883)

Job Posting

Pension Specialist
Organization:  The Good Samaritan Society
Province:  Alberta
Location:  Edmonton

The Good Samaritan Society (GSS) and Good Samaritan Canada are leading faith-based, not-for-profit, registered charities in Western Canada that provide quality accommodations, health, and community care services and programs to aging individuals in need. With over 69 years of experience providing specialized health and community care services in innovative and caring environments, our operational effectiveness and overarching culture of service and care make us the provider of choice for individuals and their families seeking a supportive place to call home.

Under the direction and leadership of the Manager, Pension Services we are seeking a Pension Specialist for a 2-year term to be accountable for the administration and governance of two defined contribution pension plans (DCPPs) registered in British Columbia.  


Candidates are required to have an undergraduate degree in business administration or related post-secondary degree combined with a minimum of 3 years’ experience relating to the administration and governance of DCPPs or 5 years’ experience relating to the administration and governance of defined benefit or other types of registered pension plans.  Equivalencies will be considered. 

Comprehensive knowledge of the provincial and federal legislation governing registered pension plans, pension administration, management of third-party relationships and HRIS is critical to being able to successfully fulfill the responsibilities of this positon.

A Pension Plan Administration Certificate or CEBS designation or equivalent is preferred.


  • Respond to employee and plan member inquiries, maintain and reconcile member eligibility, enrollments and terminations and maintain plan member booklets. Ensure that information about the pension plans provided is accurate, complete and meets legislative requirements.
  • Ensure pension contributions resulting from salary increases, leaves, or changes in member status are processed and in compliance with the pension plan text.
  • Liaison with internal and external parties (e.g. fundholders) to document existing administrative processes ensuring legislative compliance and recommend improvements to the effectiveness of the administration and governance of the pension plans.
  • Liaison with external parties ensuring contractual compliance and alignment with service levels, effective administration and compliance with both the plan texts and legislation.
  • Prepare and/or manage PA compliance, PAR T10 filings and PA CRA calculations and reporting.
  • Provide appropriate and timely follow through on inquiries, requests or issues.
  • Prepare and/or support regulatory submissions (e.g. AIRs, Form 21).
  • Develop plan text amendment options, conduct research, assess the third-parties and maintain positive working relationships with stakeholders.
  • Resolve issues and identify opportunities to improve or solve challenges.
  • Support the Manger, Pension Services for Board and/or Pension Advisory Committee reporting requirements.
  • Other duties as assigned.

Expectations (Skills and Abilities)

  • Given the technical and legal nature of pensions, as our best candidate you are a respected and credible pension professional who embraces excellence, continuous improvement and learning and who has:
  • strong project management skills;
  • above-average analytical skillswith exceptional attention to detail;
  • the ability to recommend and/or implement appropriate solutions to issues within the regulatory framework;
  • exceptional written, verbal and presentation communication skills, demonstrating the ability to communicate technical information in a non-technical manner to plan members and others;
  • exceptional organizational skills demonstrating an ability to use time effectively and efficiently to manage multiple and competing priorities with tight deadlines;
  • a proven track record in providing outstanding and reliable customer service;
  • a proven track record as a dedicated team player who demonstratives the appropriate initiative and independence;
  • demonstrates a results focused practice and is committed to acting with accountability and integrity in performing the work;
  • advanced computer skills (Outlook, Word, Excel PowerPoint and HR information data bases systems); and
  • a proven track record in building effective relationships with plan members and stakeholders.