Group Implementation Specialist - Group Administration and Enrolment (4848)

Job Posting

Group Implementation Specialist - Group Administration and Enrolment
Organization:  Alberta Blue Cross
Province:  Alberta
Location:  Edmonton
Job Start Date:  16-Apr-2018

At Alberta Blue Cross, we are dedicated to exceptional customer experience and community leadership.  We’re committed to providing the best health coverage for our members and take an active role in promoting the wellness of Albertans.  We believe in what we do, and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for training and career growth. If you’re excited about our brand and the contributions we make to the province, then we’d love for you to join our team!


Alberta Blue Cross has an immediate opening for an enthusiastic, team-oriented, results-driven Group Installation Specialist to join our administration team, reporting to the manager of Group Enrolment and Billing. The ideal candidate is a natural collaborator with a great attitude, work ethic and ability to facilitate projects across internal teams and external clients.  The successful candidate must have exemplary interpersonal skills, strong problem-solving skills, project management abilities, and a strong commitment to exceptional client services.


  • Work with Group Sales leading up to approval of application, providing and receiving pertinent information needed to enroll or update Group Benefit Plans.
  • Coordinates with key staff to plan milestones, and adjust when necessary to remove roadblocks.  
  • Works closely with project teams to identify and manage the impact of system changes to business process and resourcing.
  • Communicates achieved milestones, delays, and plans to overcome challenges to key stakeholders.
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experience.
  • Supports departmental business development and product implementation initiatives across the organization.
  • Lead Quote and Enrolment Committee meetings

A post secondary degree, diploma or prior experience would be an asset.
Minimum of three years experience in a corporate environment and previous project management experience would be considered an asset.
Strong knowledge of Insurance plans, benefits, contracts, systems and processes would be an asset.

  • Ability to work under pressure, meet tight deadlines, prioritize and manage multiple tasks, projects and deadlines, all without jeopardizing quality.
  • Detail-oriented, organized and resourceful
  • Demonstrated ability to work as part of a team as well as individually.
  • Demonstrated analytical and problem solving ability.
  • Excellent interpersonal skills coupled with strong verbal and written communication
  • High proficiency with Microsoft Office.
  • Strong networking skills and ability to grow and nurture business relationships.

Alberta Blue Cross Offers a competitive salary,  benefits package and the opportunity to work in a challenging team-oriented environment.  If you have the qualifications we are looking for, please apply online at