Benefits Consultant (4978)

Job Posting

Benefits Consultant
Organization:  Toronto Transit Commission
Province:  Ontario
Location:  Toronto

Key Job Functions

Administer the TTC’s employee and pensioner benefit plans and programs including healthcare, dental, group life and AD&D insurance in accordance with benefit plan documents, benefit policies, procedures and practices and legislation.
Provide employee benefit programs education and information through worksite visits, communications and presentations; update AskHR content; and provide resource support and counselling on benefit policies, programs and legislation.
Conduct research and analyze benefit data for various benefit initiatives, and provide input for corporate health and wellness campaigns.
Handle complex benefit policy and claim issues; provide technical support; and participate in section initiatives, special assignments.
Demonstrate behaviours that support diversity, inclusion and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility of Ontarians with Disabilities Act (AODA), and TTC’s policies.
Participate in the TTC Customer Service Ambassador Program.



Communicate in a variety of mediums
Gather information and conduct research
Use problem solving and analytical skills
Use office technology, software and applications
Plan and organize activities / projects to meet section and organizational goals
Create and deliver presentations in various formats
Provide specialized consultation

Education and Experience

Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
Several years of directly related and progressively senior work experience leading benefits initiatives/programs.
Must have, or successfully attain, the Group Benefits Associate (GBA) designation through the Certified Employee Benefit Specialist (CEBS) program or the equivalent.

Additional Requirements

Comprehensive knowledge of the principles and practices related to benefit plan design, underwriting arrangements, and benefit administration.

Sound knowledge of applicable legislation and regulations, including relationship between employer sponsored benefit programs and government programs, Ontario Health Insurance Plan, Ontario Drug Benefit Plan, Assistive Devices Program, Workers Safety and Insurance Board, Unemployment Insurance, Employment Standards Act, Ontario Human Rights Code.

Thorough awareness of the relationship of benefits administration to various related human resources activities such as labour relations, recruitment and training,

Must have or quickly acquire comprehensive knowledge of all the TTC's Benefit Plans and a good knowledge of relevant collective agreements as they relate to areas of responsibility.

Working knowledge of SuccessFactors and/or SAP is an asset.