Pension and Benefits Administrator (4706)

Job Posting

Pension and Benefits Administrator
Organization:  The United Church of Canada
Province:  Ontario
Location:  Toronto

The Pension and Benefits cluster of the Ministry and Employment Unit is seeking a Pension & Benefits Administrator on a full time (35 hrs/wk) permanent basis. This position is located in the General Council Office of The United Church of Canada, in the east tower of Bloor Islington Place at the corner of Bloor and Islington.

The United Church of Canada has multi-employer (approx. 1,800 churches and United Church affiliated employers across the country) pension and benefits plans that are administered by 3rd party providers.

As a member of the staff team, the Pension & Benefits Administrator has shared responsibility to review the integrity of all pension and benefits data, working closely with third party providers to manage the data transfer process and reconciliation of accounts. The Pension & Benefits Administrator will support the team by performing regular tasks and project work to include:

  • Respond to a wide range of inquiries from plan members, employers and third party providers.  Investigate and respond to escalated issues from the third party providers and work towards a resolution;
  • Perform and check pension calculations to validate third party administrator’s calculations and sign off on those calculations;
  • Review data, forms, and standard letters used by third party administrator to ensure that the forms and letters are in compliance with the church practice and legislation;
  • Review data and premiums on HRIS/payroll data feeds;
  • Calculate and review benefit coverage for members including total premiums based on rates and coverage information for elected pension and benefit options;
  • Identify data errors and corrections and ensure the third party administrator makes the appropriate corrections;
  • Keep current on federal and provincial regulatory changes and recommend changes to the Manager, Pension and Benefits Administration;
  • Provide support to the Manager by performing other functions that might be requested by the Manager from time to time.

This position works from the General Council Office located in Toronto, Ontario (Islington/Bloor subway station) under normal office working conditions. Occasional evening and weekend work may be required. 

Salary will be based on skills and experience, within the range of $47,823 - $63,763. Pension and group benefit plans coverage and annual vacation round out this compensation package. We are looking for the incumbent to start as soon as possible.


  • University degree or college diploma in a related field of study, or equivalent combination of education and related work experience;
  • CEB/S certification and/or accounting/financial experience would be assets;
  • Proficiency and comfort working with numbers; 
  • Expertise with Microsoft Office, particularly with Excel;
  • Strong communication skills (both written and verbal), with the ability to liaise with internal team members, external stakeholders and external service providers;
  • Professionalism, with the ability to act with discretion and confidentiality;
  • Good organizational skills and self-direction is essential.