Manager, Pension Administration (5207)

Job Posting

Manager, Pension Administration
Organization:  Venor
Province:  Nova Scotia
Location:  Halifax

NSHEPP is one of the largest registered pension plans in Nova Scotia, serving over 32,000 active members and 13,500 retirees, with over 87 participating employers at 150 sites throughout Nova Scotia.

On behalf of NSHEPP, we are recruiting a Manager, Pension Administration to lead a team of Pension Officers.

Reporting to the Director, Pension Client Services, the Manager, Pension Administration will be responsible for ensuring the accuracy of NSHEPP pension administration and the quality of customer service delivered to plan members. The main objectives will be to ensure pension benefit calculations are accurate and in accordance with the NSHEPP plan text, the NS Pension Benefits Act, and the Income Tax Act for plan’s members. The Manager, Pension Administration will serve as a Subject Matter Expert and will mentor and provide developmental direction to existing pension officers and administrative staff while providing comprehensive training to new pension officers. The manager will perform technical reviews of all types of pension benefit calculations, ensure that service standards are met, monitor workflow for pension officers and allocate work to the pension administration team. As well, the Manager will identify inefficiencies in the administration processes and recommend/participate in the implementation of improvements.


The ideal candidate will have completed post-secondary education in a related field and preferably have obtained a Certified Employee Benefit Specialist designation. The Manager, Pension Administration will have 10+ years of experience in defined benefit/multi-employer pension plans (or equivalent experience) and have extensive knowledge of the NS Pension Benefits Act and Regulations as well as Income Tax Act and Regulations relating to Pensions. The successful candidate will have experience in managing and mentoring a team of people, a basic understanding of actuarial principles and brings a commitment to quality and accountability of work. They will have strong computer (excel), analytical, problem solving, interpersonal, client management, and written/verbal communication skills. The Manager, Pension Administration is adaptable to changing demands and priorities and is organized, accurate and detail-oriented with the ability to meet deadlines.

This is a great opportunity to be a part of one of the top 30 pension plans in Canada. Interested candidates can apply to Ian Sullivan at [email protected]