Director, Pension, Payroll & Employee Benefits (4738)

Job Posting

Director, Pension, Payroll & Employee Benefits
Organization:  City of Toronto
Province:  Ontario
Location:  Toronto

An exciting opportunity for a seasoned senior manager with extensive pension, payroll and employee benefits experience in a complex environment to play a key leadership role with the City of Toronto.

As Director, Pension Payroll & Employee Benefits, you will report to the Treasurer, and be responsible for leading and managing the Pension, Payroll and Employee Benefits Division for the City of Toronto, including overall direction, planning and administration of payroll, pensions and corporate benefit programs. The development, implementation and evaluation of policies and programs, performance management, and budget development and resource allocations will also fall under your mandate.

As Director, Pension, Payroll & Employee Benefits you will:

- Serve as a member of the Senior Management Team and various working groups and committees dealing with corporate issues and contributing to the overall strategic direction of the Division and City
- Establish goals, and short-term and long-term objectives that are aligned with the City’s overall strategic planning initiatives 
- Develop policies and procedures and make innovative recommendations regarding payroll, pension and benefits for the maintenance of an equitable wage and salary structure and for efficient maintenance of the benefits program
- Lead, direct and manage all functions of payroll, pension and employee benefits, including the administration, processing, distribution and disbursement of all wages, salaries and claims to all employees 
 - Prepare, analyze and present corporate and divisional financial information to the Treasurer and senior management 
- Direct the preparation, analysis and reconciliation of required financial information related to payroll, pension and employee benefits 
- Plan, direct and evaluate management information systems and technologies for the Division, as well as enterprise-wide technologies related to pension, payroll, time and attendance, and employee benefits
- Promote continuous improvement and efficiency through process and operations review, industry research, performance measurement, and the development and implementation of new programs, services and policies to address emerging needs and legislated initiatives
- Conduct research and analysis of provincial/federal legislation and policy papers related to payroll, pension and employee benefits, responding to legislative changes and providing advice, guidance and support to senior management on legislation and policy
- Formulate strategies to address current needs, while promoting and supporting the Corporation’s needs and objectives
- Ensure a customer service focus is an integral part of the Division’s business strategies, programs and operations
- Provide ongoing leadership by implementing effective change management and performance management processes and promoting a learning environment to ensure staff are equipped to deliver high quality services
- Facilitate effective labour relations by providing strategic direction and advice in relation to benefits administration and plan design, interpreting and ensuring compliance with collective agreements and providing input in the negotiation process when required; establish and build effective relations with unions
- Conduct short- and long-term financial planning for the development of budgets, and establish financial management systems to ensure budgets are implemented in accordance with Council direction and the budget plan
- Develop and maintain effective relationships with various officials in other municipalities, provincial and federal government and the broader pension, payroll and benefits community.


Among the key ingredients for success, the ideal candidate will possess:

- Post-secondary education in Business Administration, Human Resources or a related discipline, or the equivalent combination of education and/or experience. Completion of a relevant professional program such as payroll management certification, Certified Employee Benefit Specialist (CEBS), or an accounting designation (e.g., CPA) is an asset.
- Extensive senior management experience in a large, complex pension, payroll and employee benefits environment.
- Extensive experience with large integrated enterprise resource planning (ERP) supported payroll systems, OMERS or similar pension plan administration, and employee benefits analysis, design and administration.
- Extensive experience motivating, leading, training and managing staff in a fast-paced, changing customer service environment.
- Ability to represent the City of Toronto in a variety of situations, including collective bargaining and pension board meetings.
- Effective decision-maker and proactive leader of people and resources with the ability to drive results through a diverse workforce, promote teamwork, set and achieve high standards of work quality and organizational performance, and inspire continuous learning and innovation.
- Excellent strategic thinking and planning skills, in combination with strong research and analytical skills, and knowledge of all relevant legislation, municipal programs and services.
- A strong customer service focus with the ability to manage change and represent the Division professionally with senior staff, standing committees, community councils, Council and stakeholders.
- Well-developed management-level report writing and presentation skills.
- Ability to exercise discretion, judgement, and political acumen to deal with sensitive and confidential issues.

Work for the City you love

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as the Director of Pension Payroll & Employee Benefits within our Pension, Payroll and Employee Benefits Division.

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at To apply online, submit your resume, quoting File # 2283684, by October 17, 2017.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.