Pension Inforamtion Officer (5672)
Offre d’emploi
Pension Inforamtion Officer
Organisation:
Plannera Pensions and Benefits
Province:
Saskatchewan
Emplacement:
Regina
Salaire:
Description:
Salary: $26.00-32.59 hourly
About Us
Join the Plannera Team: A Career with Purpose. A Future with Possibilities.
Join our team of passionate pension and benefits professionals dedicated to helping members build a secure financial future! Plannera Pensions & Benefits (Plannera), formerly known as the Public Employees’ Benefits Agency, is on the lookout for talented individuals to become part of our dynamic team of over 150 employees. Headquartered in Regina, Saskatchewan, Plannera oversees $15 billion in assets across 11 pension plans and 23 benefits programs in the province. As a not-for-profit corporation, we take pride in administering two of Canada's top 100 pension plans—the Public Employees Pension Plan (PEPP), the country’s largest defined contribution plan, and the Municipal Employees' Pension Plan (MEPP). We serve over 900 employers and 100,000 plan members, everyone from small-town firefighters to crown corporation executives.
The Opportunity
Plannera is seeking an analytical, resourceful, and detail-oriented pension professional to join one of our teams as a Pension Information Officer. As a dedicated group of pension professionals, we strive to provide clear and timely information to our customers and ensure the accuracy of our pension administration systems.
As a Pension Information Officer, you will:
- Respond to plan member inquiries, providing excellent customer service;
- Communicate pension plan provisions, legislation, and procedures to plan members and other stakeholders by phone, mail, and in-person;
- Investigate and resolve discrepancies in data received from plan members and participating employers;
- Process pension entitlements and payroll transactions;
- Enter, verify, and maintain accurate plan member and pensioner records within their respective databases; and
- Audit the work performed by other staff members.
Exigences:
Ideal Candidate
To be successful in this role, you will have:
- Knowledge of defined benefit or defined contribution pension plan administration, or experience in the financial services or similar industry;
- The ability to accurately perform mathematical calculations;
- The ability to problem-solve by referencing, understanding, and following legislation, policies, and procedures;
- Strong interpersonal and communication skills;
- The ability to organize and prioritize multiple tasks, taking into consideration changing priorities and tight deadlines; and
- A thorough conscientious, and detail-oriented approach to work.
Typically, the knowledge and experience required to achieve the above is obtained through:
- A post-secondary degree or diploma in business administration;
- Attainment of the Pension Plan Administration Certificate (PPAC) and/or the Certified Employee Benefits Specialist (CEBS) designation;
- Experience in pension plan administration or financial services customer service; or
- An equivalent combination of education and work experience.
Candidates must clearly describe in their cover letter where they have acquired their knowledge and abilities. Selections for interviews will be based on this information.
This competition will be used to create an eligibility list that will be valid for up to six months and will be used to staff current and future permanent and term opportunities.