As the prevalence of chronic conditions increases and access to care continues to be a challenge, pharmacists stand out as the most accessible primary care providers in Canada. The typical pharmacy model has shifted over recent years from typical brick-and-mortar retailers to digital options that can be accessed anywhere and at any time. These ePharmacies offer a new and innovative way to improve access to care, revolutionize the pharmacy experience and create meaningful results for patients and plan sponsors. This presentation dives into the current pharmacy landscape in Canada and how ePharmacies are playing a pivotal role in changing the landscape.
Jeff Chan
Jeff is the AVP of Chronic Disease Management an ePharmacy at Sun Life and has worked in the digital health space for the last 5 years. Jeff’s mandate is focused on improving health outcomes for members and Canadians at large. Having launched Sun Life’s ePharmacy solution and having built the first chronic disease management journeys in diabetes and respiratory, Jeff is well-versed in developing offerings that aim to improve health outcomes.
Bio:
Alexandra Smith
Alex is the Director of ePharmacy at Sun Life and has worked in the digital health space for the last 7 years. Having launched one of the early ePharmacies in Canada, she has in-depth knowledge of ePharmacies from a technology and clinical perspective and has experienced firsthand how the digital model has been changing the status quo as it relates to accessing care in Canada.