| Troy Milnthorp, FSA, FCIA, ICD.D Senior Managing Director of Corporate Fund Services Saskatchewan Teachers’ Federation Troy Milnthorp is the Senior Managing Director of Corporate Fund Services at the Saskatchewan Teachers’ Federation, where he oversees all aspects of the pension, benefit and investment programs for the Federation. Prior to joining the Federation, Troy was a partner for a global HR consulting firm, where he provided actuarial consulting services to clients across Canada. He is also the owner and operator of 14 Llamas Woodworking Ltd.
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| Simon Deschenes, FSA, FCIA, CFA Principal, Pension Ecker A Principal in Eckler's Winnipeg office, Simon has over 20 years of experience as a pension consulting actuary to public and private sector organizations across multiple jurisdictions. Simon assists clients on pension plan risk management, financial reporting, funding, design and sustainability. Prior to joining Eckler, Simon spent 14 years at a major international consulting firm where he led both the Manitoba office and the retirement line of business in the province. |
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| DR. Rob Tanguay BSc (Hons), MD, FRCPC, CISAM, CCSAM Chief Medical Officer, The Newly Institute Clinical Assistant Professor, University of Calgary Departments of Psychiatry and Surgery Co-Lead, Alberta Pain Strategy, AHS Co-Founder and Co-Lead, Community RAAM, AHS Hotchkiss Brain Institute & Mathison Centre for Mental Health Dr. Tanguay is a psychiatrist who completed two fellowships, one in Addiction Medicine and Pain Medicine. He is a clinical assistant professor with the departments of Psychiatry and Surgery at the Cumming School of Medicine, University of Calgary.
Dr. Tanguay is the co-founder, developer, and Chief Medical Officer, at The Newly Institute, a rehabilitation and return to work program dedicated to providing medical and psychological intervention for people living with mental health disorders such as PTSD, depression, anxiety, addiction, and chronic pain with evidence-based psychotherapy and trauma-focused therapy.
He is the co-chair of the internationally recognized Alberta Pain Strategy and helps lead the Alberta Virtual Pain Program implementation. He is the founder of the Opioid Deprescribing Program with AHS, the Rapid Access Addiction Medicine (RAAM) Community Clinic with AHS, and the Transitional Outpatient Pain Program for Spine (TOPPS) clinics with the University of Calgary and is renowned for his innovation in creating clinical programs for complex chronic medical and psychiatric illnesses. He was also the Provincial Medical Lead for Addiction Education for Alberta Health Services (AHS) where he helped develop award winning CME programs for physicians and health care practitioners.
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| Corinne Rozon
Senior Manager, Retirement
Cenovus Energy
Corinne is the Sr. Manager, Retirement with the Total Rewards HR team at Cenovus Energy. Since joining 11 years ago to help support the stand-up of a new Defined Benefit plan, Corinne has held senior roles leading Cenovus’s Benefits, Disability Management and Retirement portfolios. She recently returned to a role strategically focused on retirement plans, which aligns to where her passion lies. She is the Secretary for the Management Pension Committees at Cenovus and responsible for leading pension plan governance as part of her role. As part of her ongoing development, Corinne actively participates in ongoing personal leadership, is the HR Ambassador for Cenovus’s New Grad program and participates in Cenovus’s mentorship program as a mentor. Prior to joining Cenovus, Corinne practiced as a qualified pension actuary with Towers Watson after beginning her actuarial career at Watson Wyatt. She graduated from the University of Calgary, with a Bachelor of Science, Actuarial Science in 1999 and obtained her Fellow of the Society of Actuaries and Fellow of the Canadian Institute of Actuaries designations in 2004. Corinne has a passion for continuing to learn and outside of work you will find her taking in new experiences. She took up the acoustic guitar six years ago to strum around the campfire. This turned out to be the gateway to learning the classical guitar, mostly recently including gems like Stairway to Heaven and traditional Spanish composers. As a busy mom to four kids ranging in age from 12 to 19, in her free time she can be seen chauffeuring to music lessons or on the sidelines of the hockey rink or basketball court. Corinne loves to travel to new destinations and has visited 29 countries to date. |
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| Cassandra Twarowski Campbell
Benefits & Retirement Specialist
Cenovus Energy As a dynamic Benefits & Retirement Specialist at Cenovus Energy, I embody the spirit of a social innovator and change agent, dedicated to crafting transformative solutions. My pioneering efforts in developing a multi-year mental health strategy not only earned Cenovus the distinction of being a finalist for the Benefits Canada 2020 Mental Health Award but also emphasized my commitment to fostering positive change within corporate environments. My career journey encompasses diverse roles within a major insurance carrier and a benefit brokerage, culminating in my true passion as a plan administrator. This holistic experience across all three functions equips me with a unique ability to leverage resources to their maximum potential in my relentless pursuit of transformative solutions.
With a solid background in global total rewards management, I have spearheaded groundbreaking projects and cultivated a strategic mindset that goes beyond conventional approaches. My professional journey mirrors a steadfast commitment to innovation and employee well-being, consistently making a meaningful impact on organizational culture. |
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| Neil Lloyd
Partner, Western Canada Wealth Leader
Mercer
Neil Lloyd returned to Western Canada in December 2020 to take up the role of Western Canada Wealth Leader. Neil is an actuary and a Partner at Mercer, based in Vancouver, who spent nine years using his actuarial, investments and international expertise working with both defined benefit and defined contribution clients across Western Canada. In 2015 Neil worked in US being the Head of US DC and Financial Wellness Research.
Neil has been selected for several industry wide roles such as the Vice Chair of the Employee Benefits Research Institute, Defined Contribution Institutional Investment Association’s Executive Committee and was the Chair of the Plan Sponsor Council of America’s Thought Leadership Council. Neil is a regular speaker at international, national and regional industry forums, and twice has provided testimony to the US ERISA Advisory Council on decumulation issues. Neil obtained a Business Science degree from the University of Cape Town in 1987, before qualifying as a Fellow of the Faculty of Actuaries in 1990. He also became an Associate of the Society of Actuaries, a Fellow of the Conference of Consulting Actuaries and an Affiliate of the Canadian Institute of Actuaries. In addition, Neil qualified as a Certified Financial Planner in South Africa in 1994. |
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| Cheryl Shea Director, Pension Assets and Operations Canadian Pacific Railway Cheryl is the Director Pension Assets and Operations at Canadian Pacific Railway responsible for oversight of the DC plan investment options and the DB plan’s investment in public assets. She has over 20 years of experience in pension investment and governance for both DB and DC plans. Prior to joining CP, Cheryl was a DC focused investment consultant at Mercer. Cheryl also worked as an Investment Solutions Executive at Sun Life Financial and as the Leader, Pension Investment at NOVA Chemicals. Cheryl has a Master of Science in Statistics from the University of British Columbia and holds the Chartered Financial Analyst designation. |
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| Tami Dove Director of Member Experience Co-operative Superannuation Society Pension Plan
As a senior leadership team member for one of Canada’s largest defined contribution pension plans, Tami Dove oversees the member experience framework and strategy designed to empower members to make decisions based on timely, relevant, and personalized information. Member experience is a multi-faceted discipline with several key objectives – one of which is engaging members and clients in their benefit program(s) and financial success. Believing in the power of empowering people to make informed decisions, Tami has been serving people within the financial services industry for almost 25 years. As a coach and mentor to those she works with and those she serves, Tami has worked in the credit union system in member services, financial planning, and management, and with the Government of Saskatchewan and the Financial and Consumer Affairs Authority of Saskatchewan in pension administration, member education and engagement, pension and other financial services regulation, financial services policy, and research. Her experiences include working in insurance, mutual funds, corporate risk and strategic management, information technology and data management, and human resources. Tami believes in lifelong learning and has obtained several credentials and designations in her field, including a CERTIFIED FINANCIAL PLANNER® designation, a Masters of Business Administration (MBA), the Pension Plan Administration Certificate (PPAC), the Project Management Professional (PMP®), and the Retirement Plans Associate (RPA) designation.
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Homewood Health
Shannon Remers, Director of Research and Outcomes at Homewood Health Inc (HHI), leads HHI’s internal research initiatives aimed at optimizing outcomes, bringing best practice into programs, implementing measurement-based care in treatment, and using psychometrics to help determine optimal treatment plans.
She has worked in the mental health and addictions sector for 15 years. She received her Masters of Science in Cognitive Neuroscience from Wilfrid Laurier University and a Bachelor of Science in Biology and Psychology and diploma in Forensics Science, from Saint Mary’s University. |
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| Cynthia Shaw-Pereira
Vice President and Head of Asset Owner Solutions
CIBC Mellon Cynthia Shaw-Pereira is Head of Asset Owner Solutions at CIBC Mellon. Cynthia is responsible for establishing strategic priorities for CIBC Mellon’s asset owner segment and services for institutional investors active in the Canadian market. In addition, Cynthia works closely with sophisticated clients to understand, identify, and develop new solutions, helping shape CIBC Mellon’s delivery of solutions today and build for the future based on clients’ needs. She has nearly 20 years of experience in asset servicing. Cynthia’s previous roles across the BNY Mellon global enterprise include client solutioning of performance and risk analytics products and services, and advising on the Environmental, Social and Governance (ESG) space in the Canadian market. Cynthia holds a Bachelor of Commerce degree from the University of Toronto, and certificates in Investment Performance Measurement (CIPM) and ESG Investing from the CFA Institute. She is a member of the Responsible Investment Association (RIA) Toronto Working Group. |
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| Gary Hutch
Executive Director, Investment Services Plannera Pensions and Benefits Gary became the Executive Director of Investment Services at Plannera Pensions and Benefits (Plannera) in 2019. In 19 years with PEBA, Gary has held a number of positions in Investment Services, including Investment Analyst, Manager, Assistant Director, Director and Acting Director. Prior to joining PEBA, Gary progressed through a number of roles at Crown Life, Canada Life and Great West Life giving him 25 years in the investment industry. Gary also worked as an accountant prior to moving into the investment industry. As the Executive Director, Gary has overall responsibility for the Investment Services area, focusing his time on the strategic vision for his two teams. This includes the strategic investment structure and direction of the pension and benefit plans administrated by PEBA and the $16 billion they have invested. This includes strategic reviews of PEBA’s largest pension plans, MEPP and PEPP, and leading service provider competitions and engagements, and facilitating any investment research, training and education, transitions, and budget and human resource considerations. Gary has a Bachelor of Administration degree from the University of Regina and is a Certified Professional Accountant (Saskatchewan), and has taken a number of industry courses such as the School of Pension Investment Management, the Humber College Pension Plan Administration Certificate, and the Institutional Limited Partners Association Private Equity Executive Education. |
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| Stephen Spencer Lead Product Manager, Asset Servicing Northern Trust Steve current leads the Asset Servicing Data Product team. These teams are responsible for Data Warehouse Solutions, The Northern Trust API Store and our Standard Book of Record data files.
Prior to Client Data Product, Steve worked to develop the Passport Reporting for Fund Accounting. This included the creation of the underlying architecture, the development of standard reporting templates and data services to serve all GFS Fund Accounting clients. In addition, Steve worked within the Middle Office and Transfer Agency product teams. Before joining Northern Trust, Steve worked at Oppenheimer Funds in both Transfer Agency and Fund Accounting for 3 years. |
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| Carolyn Chapman Organizational Health Consultant Canada Life Carolyn works closely with clients of varying size and complexity and has a deep understanding of the organizational needs and health factors that impact clients. Carolyn’s focus is on taking a strategic approach to wellness & disability management, ensuring the program is customized to each organization’s needs with the goal of managing absences and disability costs.
Carolyn has been with Canada Life since 2000. She has over 25 years’ experience in disability management and prevention. In her prior roles as a Rehabilitation Consultant and Disability Team Manager, Carolyn has worked with a variety of clients and gained extensive experience in learning the requirements of complex, unionized environments.
Carolyn has a designation as a Certified Employee Benefit Specialist (CEBS) through the International Foundation of Employee Benefit Plans as well as a Mindful Leader designation through Mindful Employer Canada.
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| Gayle Shurvell Human Resources Director Alberta Health Services
Gayle is a Human Resources Director at Alberta Health Services (AHS) in the Employee Benefits and Retirement Programs group.
In addition to leading the AHS Employee Benefits and Retirement Programs team, she is also responsible for Policy and Governance of the Health Benefits Trust of Alberta (HBTA), reporting to the HBTA Policy Council. Gayle and her team provide governance support to Policy Council, including financial reporting, funding of HBTA benefits, investment management monitoring, employer and vendor relations, and governance operations of the HBTA.
Prior to joining AHS, Gayle has approximately 25 years of leadership experience in the insurance industry in Canada, specializing in absence and disability claims management. Amongst other things, Gayle was responsible and accountable for developing and establishing strategic partnerships with vendors, clients, and advisors; and the identification and successful implementation of program and policy changes to improve organizational health.
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| Chris Anderson President Medaca Health Group
Chris is responsible for the strategic direction and day-to-day management of Medaca, Canada’s leading treatment-focused early intervention company for mental health. He co-founded Medaca in 2005 with Dr. Richard Guscott to close a major gap in access to psychiatrists for employees struggling with a mental illness. It has since expanded to provide both psychiatric and psychotherapy treatment services to insurers, Fortune 500 companies, unions and governments. It focuses on execution of treatment through consultation with the family physician, with the goal of a healthy return to work for the employee. Medaca has worked with Canada Life since 2013 and HBTA since 2017. |
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| Meghan Popp (she/her) Partner Lawson Lundell LLP Meghan is a partner in Lawson Lundell’s Pension and Employee Benefits Group. She works with boards of trustees and other administrators and sponsors of pension and benefit plans in the private and public sectors across a wide range of industries in British Columbia, Saskatchewan and Alberta. Meghan advises on issues that arise in the day to day administration of plans, as well as assisting with larger projects such as plan mergers and reorganizations. This includes the interpretation and amendment of plan texts, trust agreements and policies, negotiating plan related contracts and compliance with pension standards legislation, tax law, human rights law and privacy law. |
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| Dino Bourdos Portfolio Manager, Head of Investment Solutions Guardian Capital LP (GCLP) Dino Bourdos is a Portfolio Manager, and Head of Investment Solutions for Guardian Capital LP (GCLP). He joined GCLP in 2018 as a solutions architect to build on existing GCLP strategies while creating new and innovative investment solutions to support, and develop, strategic client relationships, leveraging his extensive engagement with a wide array of market participants.
Dino’s career in the financial services industry began in 1995 with Canada Trust/TD Bank, where he grew his career organically through successive promotions, in the institutional investment management business. During his tenure, Dino oversaw significant growth in assets under management, with a specific focus on Derivative Overlay, Equity Index and Structured Solutions. Prior to joining GCLP, Dino held the position of Managing Director, Portfolio Management, and was the leader of the Derivatives and Equity Index Strategy team. Dino graduated with a BA, Economics from University of Toronto. He qualified as a CMT through the Market Technician Association. Dino holds the CIM designation and is a CFA® charterholder. |
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| Eric Minardi
Senior Advisor, Disability Management
Desjardins Eric Minardi is a Senior Advisor in Disability Management and a member of the Best Practices and Innovation team at Desjardins. Eric brings with him more than a decade of experience in disability management, including his roles as a disability consultant, case manager and rehabilitation specialist. He delivers presentations to employers, employees and union leaders across Canada with an aim to strengthen disability management and prevention best practices. Eric is a Certified Disability Management Professional (CDMP) and Registered Kinesiologist (R. Kin). He completed studies at the University of Waterloo and the National Institute of Disability Management and Research (NIDMAR). |
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| Shanta Zurock Director, Reimbursement Innomar Strategies Shanta Zurock is a highly experienced pharmaceutical professional and licensed pharmacist with a strong background in market access strategies, drug benefit management, and pharmacy operations. With over 15 years of industry experience, Shanta has experience in developing and implementing market access strategies, understanding and communicating the complexities of the Canadian healthcare landscape and also has extensive experience in the drug benefit management environment, Shanta has a passion for continuous learning and staying up to date with industry trends and insights and strives to bring clarity and transparency to all patients and stakeholders in this complex ecosystem. |
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| Alexandra Barbu
Assistant Vice-President, Investment Solutions, Group Retirement Services
Sun Life With over 20 years of pension and investment consulting experience, Alexandra leads the team of investment professionals who oversee Sun Life’s Group Retirement Services’ investment governance, research and sustainable investing strategy. She is responsible for overseeing relationships with investment managers and bringing investment products to the market. Overseeing the execution of pension committee investment and education, investment fund selection and on-going monitoring of investment managers and funds are also central to her role. As the largest CAP record-keeper in Canada, Sun Life and the Group Retirement Services Investments team which Alexandra leads, provide valuable data and investment insights both from a plan sponsor and plan member perspective. |
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| Angela Maitland
Investment Solutions Executive, Western Canada
Sun Life Angela provides investment advice and support to plan sponsors, advisors and consultants in Western Canada on fund selection, investment reviews and governance. She joined Sun Life in January 2017, bringing over 25 years’ experience in the financial services industry, spanning portfolio and relationship management for both institutional and private clients. Most recently, Angela held the position of Vice President, Portfolio Manager and Relationship Manager at a major institutional investment firm in Calgary. Her responsibilities included client relationship management, creation and execution of the client service strategy and asset retention. Additionally, Angela oversaw the ongoing management of balanced investment portfolios for institutional investors on a discretionary basis. She has also held various roles as a Private Wealth Counsellor and Regional Manager, Retirement and Investment Services in Toronto and Calgary and is a CFA charterholder. |
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| Tyler Bergh
AVP, Pharmaceutical Benefits & Innovation Sun Life As AVP Pharmaceutical Benefits & Innovation for Sun Life, Tyler has the privilege of leading the best pharmacy benefits team, working to develop strategies that help balance plan sustainability and enabling access to care, while helping our Clients live healthier lives. Tyler is a self-professed insurance nerd, graduating with a degree in Risk Management and Insurance from the University of Calgary, and has spent his over 20 year career in Group Benefits, with roles in underwriting, business development and now product development across all market segments. Tyler is passionate about continuous learning, regularly maintaining his continuing education for his Certified Employee Benefits Specialist (CEBS) designation, and has particular areas of interest currently in the pharmacy benefits landscape as well as fostering a strong and resilient culture. Outside of the office, you can usually find Tyler on the golf course, exploring the hiking trails of the Sunshine Coast of BC with his family, or trying to keep up, unsuccessfully, to his two young daughters. |
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| Shelley Russell
Vice President, Client Relationship – Health Solutions
Aon Solutions Canada Inc. Shelley has over 20 years’ experience partnering with organizations to maximize health strategy. This included roles both with the insurer—as an account executive in the large case market—and the plan sponsor—where Shelley was responsible for health strategy and stakeholder relations. Shelley joined the Aon team in 2021 specializing in collaborating with organizations to identify opportunity, evovle design and assess risk to drive employee-centric inclusive health and wellbeing strategies. |
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| Mark Mervyn FCIA FSA | Partner Retirement Solutions Aon Mark is a partner and qualified actuary who leads Aon’s Vancouver retirement team and provides consulting services to his clients in British Columbia and across North America. He joined Aon in 2001 and is dedicated to improving the pension industry and to creating more inclusive retirement outcomes for Canadians. He applies his expertise on plan funding, risk management, design, inclusion and diversity, financial reporting, experience studies, communication, and administration. |
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