| Dora Chang
Principal, Career Office Business Leader for Canada West
Mercer
Dora Chang is the Office Business Leader for Canada West for the Career business at Mercer, based in Victoria, British Columbia. Prior to this role, Dora was a Principal in Mercer’s Change Management & Communication business, based in Toronto, Ontario. As a change management advisor, she develops and executes change management strategies for Mercer’s clients as they undergo large-scale, enterprise-wide change, including Workday implementations, M&A transactions, and job architecture design.
She is also passionate about helping organizations successfully support the diversity,
| equity, inclusion and well-being of their employees by making DEI a critical business capability. She works with clients to develop effective DEI strategies and to deliver the optimal mix of programs, policies, and processes based on data, analytics, and employee listening research. Dora holds a Bachelor of Journalism from Carleton University with a focus on Indigenous Affairs and a specialization in online reporting. She is fluent in Mandarin and English with a working knowledge of Cantonese. | | | Stephanie Lue-Kim
Principal, Total Health Management
Mercer Stephanie Lue-Kim is a Principal with Mercer and a member of the Total Health Management (THM) practice. Stephanie has been active in the disability, mental health, health and well-being for over 24 years. | Stephanie brings direct experience developing and managing group disability programs, practices and services, as well as benefits and wellness programs. Stephanie has developed and enhanced disability programs, reviewed and assessed thousands of claims and supported the return to function of tens of thousands of employees. Stephanie continues to educate and coach in the area of disability, health and wellness. Most recent accomplishments includes the development of a health and wellness curriculum and program for McMaster University’s continuing education program. Stephanie is also the Executive Sponsor of Mercer’s Diversity, Equity and Inclusion team with a genuine passion to move this from a strategic vision, to practical workplace strategies. Stephanie has a Bachelor of Arts in Sociology and a minor in Psychology. She also has her Group Benefits Administration certification and other certifications within the health and wellness industry. | | Attend to learn: - Business case to support DEI - Impact of DEI and risk management - Strategies that support a DEI culture - Tangible steps to implementation |
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